Training
Schedule of Education and Training Events 2011
Counsellors, therapists, support workers and human service workers employed in education, health and welfare sectors engage their work directly with clients. This work demands that workers have both administrative and clinical skills of practice. In Australia case work is largely organized through a case management approach to practice, while direct service delivery occurs through counselors, therapists and other personnel demonstrating a knowledge of, and competence in appropriate helping frameworks through which to deliver direct services to clients.
In 2011 Alan Webster Consultancies is focusing their training events around these two aspects of direct service practice.
Case Management training will take place at the following sites and dates:
- Atherton: 10 & 11 March. Registrations close 4 March
- Charters Towers 1 & 2 September. Registrations close 12 August
- Darwin 6 & 7 July. Registrations close 17 June
- Innisfail 4 & 5 October. Registrations close 16 September
- Mackay 5 & 6 December. Registrations close 11 November
- Mt. Isa 10& 11 May. Registrations close 14 April
- Rockhampton 18 & 19 August. Registrations close 22 July
- Townsville 1 & 2 December. Registrations close 30 April.
Training in counseling and therapeutic frameworks and skills will occur throughout Queensland at the following sites and dates:
Narrative therapy training:
- Atherton 19 & 20 October 2011. Registrations close 30 September
- Mt. Isa 6 & 7 September 2011. Registrations close 12 August
Cultural Competency Training:
- Cairns 31 March and 1 April 2011. Registrations close 11 March
Recovering Joy through Mindfulness Therapy Training
- Cairns 20 & 21 May 2011. Registrtions close 30 April
Primary Therapeutic Frameworks Training
- Cairns 14 & 15 July 2011. Registrations close 24 June
- Innisfail 12 & 13 April 2011. Registrations close 18 February
Life Story and Narrative Practice with children and families who have experienced trauma and disruption:
- Mackay 15 & 16 August 2011. Registrations close 22 July.
Family Therapy:
- Charters Towers 5 & 6 May 2011. Registrations close 14 April
- Rockhampton 8 & 9 December 2011. Registrations close 11 November
- Townsville 1 & 2 December 2011. Registrations close 11 November
You will find more information about each of these training events below.
Note that specific details of cost and venue will be forwarded to you upon your expression of interest to alan.webster@iig.com.au
Participants should bring good will, good humour, an inquiring mind and a desire to link and learn with others engaged in direct human services work. Lunch, Morning and afternoon teas are supplied. Note that all workshop material is supplied.
Attendance certificates will be available to participants at the end of the two day training.
Be sure to register early to secure your place. We look forward to hearing from you.
Case Management Training 2011
Facilitated by Dr. Greta Galloway
Introduction and who should attend
Case management is the predominant model for the delivery of health and human services in Australia. Case management is a framework from which client need is assessed holistically, and through which a tailor made program of work is developed, implemented and evaluated to meet these assessed needs in a comprehensive and efficient manner.
This training has been developed for both new and experienced health and social welfare personnel, including service managers. Australian literature, policy and case examples are used in this training to provide the following:
• An overall framework through which to understand and articulate case management practice
• Clear tools and templates for conducting initial, holistic assessments of client need
• Clear tools and templates for developing case management plans
• Practices and processes for targeting and approaching a range of potential partners in the enterprise of service delivery (this includes public and private, charitable, familial and community partnerships)
• Roles and responsibilities of various stakeholders in the case management process with a particular focus on the roles and responsibilities of the case manager
• Issues and dilemmas that arise for clients, their families and other partners in the provision of service delivery through a case management model.
This training is indicated for all health and welfare personnel from new to experienced workers and from new employees to managers of services. Particularly this training is indicated for those working in the following service areas:
• Health – hospital and community health including sexual health
• Mental health
• Drug and alcohol
• Women’s services
• Men’s services
• Children and Family services
• Disability
• Employment and Rehabilitation
• Migrant and refugee services
• Income security (Centrelink)
• Counselling
About the Facilitator
Dr. Greta Galloway is an experienced social work practitioner and academic. She is currently the Clinical Director of Alan Webster Consultancies. Greta has been a senior lecturer in the Department of Social Work and Community Welfare at James Cook University and also a Lecturer at Natal University in South Africa. Greta has previously worked in the South Australian Education Department; with the Children’s Services Office in South Australia, in a children’s home and with a statutory organisation as a social worker in South Africa. Greta is an energetic facilitator, ensuring that workshops are practice based. Greta has experience working with Aboriginal and Torres Strait Islanders peoples and other Australians.
Building Cultural Competence
This training has been developed for counsellors, support workers, therapists, social workers, psychologists, guidance officers, and others in the health, education and welfare sectors, working across mainstream and Aboriginal and Torres Strait Islander cultures. It focuses on the importance of working within practice frameworks which are inclusive of, and demonstrate skills in, cultural competence. This workshop has been designed for participation by Aboriginal, Torres Strait Islander and non-Indigenous Australians.
Upon successful completion of this training, participants will understand the importance and significance of:
- Acknowledging Aboriginal and Torres Strait Islander peoples as the First Nations People of this country and sea;
- the importance of land and sea in Aboriginal and Torres Strait Islander lives, cosmology and construction of identity and how knowledge of these can be used by practitioners in working with First Nations Australians;
- The shared history between Aboriginal and Torres Strait Islander and other peoples within the Queensland context and its differential consequences for black and white Australians;
- Particular worldviews (individual, organisational) in the development of workplace policies and practices;
- Establishing appropriate policies, protocols and organisational values and principles when working with Aboriginal and Torres Strait Islander peoples.
Participants will engage in discussions and other experiential exercises which elicit:
- their own journey towards cross-cultural competence (Attitudes, knowledge, skills and behaviours);
- the challenges facing non-Aboriginal people in working with Aboriginal clients and possible individual and organisational responses to these challenges;
- the challenges facing Aboriginal and Torres Strait Islander workers in health and welfare sectors and possible individual and organisational responses to these challenges;
- the challenges facing Aboriginal workers in working with Aboriginal people and possible individual and organisational responses to these challenges;
- using narrative and action based practices as possible frameworks for working with Aboriginal people in a counselling/helping context; and
- demonstrating cultural competence in case management plans and other records.
About the facilitator
Dr. Galloway has worked with First Nations people in Australia and in South Africa. Her doctoral thesis explored the opportunities provided through the reconciliation period for the development of anti-racist welfare practice. Greta has written other peer reviewed journal articles relevant to the above, including
Galloway, G., Wilkinson, P., & Bissell, G. (2008). Empty space or sacred place? Place and belief in social work training. In The Journal of Practice Teaching and Learning, Vol 8, 3, pp. 28 – 47.
Galloway, G. (October, 2005). Mungalli Falls Indigenous Women’s Healing Camp. In International Journal of Narrative Therapy and Community Work, Nos. 3 & 4, pp. 77-88
Galloway, G. (September, 2005). Equivocating on Reconciliation. In Australian Social Work, Vol. 58, 3, pp. 257-274.
Greta has been involved in designing curricula and teaching anti-racist and cross cultural courses at universities in South Africa and Australia and working with welfare based staff in the same.
Primary Therapeutic Frameworks Training
This two day training event has been designed to provide counsellors and therapists a practice overview of current models of counselling/therapeutic practice. Together these models provide an overall structure for working with clients on a number of dimensions:
- thinking/cognitive (through cognitive therapies)
- action/behavioural (through behaviour therapies)
- emotional (through expressive therapies)
- spiritual (through mindfulness/acceptance and commitment therapy)
- combined dimensions (including cognitive-behaviour therapy and solution focussed therapy)
In this training participants will be provided a number of therapeutic practice ‘maps’ which will enable them to:
- engage client assessments;
- help clients establish priorities and set short, medium and long term goals (as appropriate);
- design and implement interventions with clients; and
- monitor and evaluate their work with clients.
About the Facilitator
Dr. Greta Galloway is the Clinical Director of Alan Webster Consultancies. She currently engages training and supervision of staff and carries a small clinical case load. Greta is an experienced child, adolescent, relationship and family therapist. Greta has been an academic in Australia and overseas. She has compiled and taught both undergraduate and post-graduate programs in counselling and therapeutic programs. Greta has worked in a children’s home, in a large bureaucracy and in a children’s services office. Greta ensures that all training meshes theory with practice. Greta is experienced in working with both Indigenous and non-Indigenous Australians.
Family Therapy Training
This practice based workshop has been developed as an introduction to the founding theories and practices of family therapy. Family therapy is something of a misnomer, since this way of conceptualising and engaging practice can be used with individuals, couples, families, groups and communities.
In this workshop participants will be introduced to four schools of family therapy:
· Structural
· Strategic
· Systemic (Milan), and
· Narrative therapy
Who should attend?
This workshop is open to counsellors, social workers, psychologists, nurses, family court and community based family support program personnel, and those serving families from within large bureaucracies. It is designed for practitioners who:
- have experience working with families, individuals, couples, children, adolescents and/or the elderly;
- seek to enlarge their repertoire of finding creative ways to help clients free themselves from debilitating issues which keep them from embracing their life journey in more liberating ways;
- continue to work with hard to reach clients or clients who seem ‘stuck’ in their life journey and for whom nothing seems to make a difference;
- embrace practice methods which allow for the engagement of clients’ cognitive, behavioural and affective patterns and capacities;
- seek to work in ways which account for the real contexts of people’s lives including their systemic interaction with others;
- seek clear, economical practice methods which engage processes of assessment, intervention, monitoring and evaluation;
- work in a field of practice inclusive of mental health, child protection; disability/’disability’; family support; marital/partner relationships; adolescent services; sexual assault; women’s services; drug and alcohol services;
- seek to work from a strengths rather than a problem saturated framework of practice;
- seek to become (re) enthused and (re) energised in their clinical/support work with clients.
About the Facilitator
Dr. Galloway is Clinical Director of Alan Webster Consultancies. Greta was introduced to family therapy in the heady days of the early 1980s, in South Australia. She has practised, written curricula and led training forums in family therapy since that time in both Australia and in South Africa. Greta is an energetic facilitator, ensuring that workshops are practice based. Greta is a consummate story teller and ensures that theory is related to the everyday, messy lives of clients and those who work with them. Greta has experience working with both Indigenous and non-Indigenous Australians.
Life Story and Narrative Practice with Children and Families who have experienced trauma or disruption
This training has been developed for family, child and adolescent counsellors/therapists, social workers, psychologists, guidance officers, child safety officers, and residential child care workers, who work with children, young people and families who have experienced disruption and/or trauma in their life.
The workshop is practical in orientation and is taught experientially. It engages practitioners in merging life story work with narrative practices. At the end of this two day training practitioners will:
- Understand processes of life story work helpful for engaging assessments of children and young people and/or their families;
- Be able to utilise the child’s/adolescent’s/family’s life story for engaging the client in narrative practices of:
- articulating both the victories and challenges of their lives;
- engage the child/adolescent/family in choosing a preferred narrative from which they are able to find meaning for their past, immediate and on-going life journey;
- help the child/adolescent/family find strategies and resources for living their preferred narrative;
- engaging outside witnesses to the child’s/adolescent’s/family’s life and strengths; and
- documenting therapeutic practices with children/adolescents/families including the use of therapeutic documents.
About the Facilitator
Dr. Greta Galloway is the Clinical Director of Alan Webster Consultancies. She is an experienced social work practitioner and academic. Greta has previously worked in the South Australian Education Department; with the Children’s Services Office in South Australia, in a children’s home and with a statutory organisation as a social worker in South Africa. Greta is an energetic facilitator, ensuring that workshops are practice based. Greta has experience working with both Indigenous and non-Indigenous Australians and Indigenous and non-Indigenous organisations.
We can also design and deliver training programs which more directly meet the needs of your organisation and your staff. Give us a call and we can discuss this with you.



